Patient using a CarePhone for a telehealth video visit
The CarePhones Program

A Smartphone Is a Medical Device. We Treat It That Way.

CarePhones delivers SIM-enabled smartphones directly to patients who lack reliable connectivity — pre-configured for telehealth, care coordination, and chronic disease management.

What it is

Not a Giveaway. A Clinical Intervention.

CarePhones is a structured clinical program, not a charitable handout. Every device is prescribed through a participating health system, delivered by a trained community health worker, and supported by a 12-month patient success plan. We measure outcomes — and we share them with your team.

94%
Device activation rate within 72 hours
34%
Reduction in 30-day readmissions
87%
Telehealth appointment completion rate
12mo
Minimum supported program duration
How it works

Five Steps from Prescription to Outcome

01

Patient Identification

Your care team flags patients with connectivity barriers during discharge planning, care gap outreach, or SDOH screening. CarePhones integrates with your existing workflows — no new software required.

02

Clinical Enrollment

A brief eligibility check confirms the patient qualifies under program criteria. Enrollment takes under 10 minutes and can be completed by a care coordinator, social worker, or CHW.

03

Device Delivery & Setup

A trained CarePhones community health worker delivers the device in person — at home, at the clinic, or at a community site. They configure telehealth apps, walk through usage, and answer questions in the patient's preferred language.

04

Ongoing Patient Support

Patients have access to a dedicated CarePhones support line for 12 months. Our team handles technical issues, app updates, and connectivity troubleshooting — so your clinical staff don't have to.

05

Outcomes Reporting

You receive quarterly outcomes reports tied to your program goals — readmission rates, telehealth utilization, care gap closure, and patient satisfaction scores. All data is HIPAA-compliant and de-identified.

CarePhone device — SIM-enabled smartphone pre-configured for telehealth
The connectivity layer

SIM-Based. No Wi-Fi Required.

Every CarePhone ships with a pre-activated SIM card on a nationwide network. Patients don't need home broadband, a Wi-Fi password, or a monthly bill. Connectivity is included in the program cost — billed to the health system, not the patient.

Nationwide coverage
Our carrier partnerships cover 99% of the U.S. population, including rural and frontier areas.
No patient billing
Zero cost to the patient. No activation fees, no monthly charges, no data caps during the program period.
Telehealth-optimized data
Data plans are sized for video visits, medication reminders, and care coordination apps — not social media.
HIPAA-compliant configuration
Devices ship pre-configured with approved telehealth apps, MDM enrollment, and security settings.
Patient support model

Community Health Workers, Not Call Centers

Every CarePhones patient is assigned to a local community health worker who speaks their language and understands their community. Our CHW network is trained in trauma-informed care, digital literacy coaching, and telehealth navigation. They are the human layer that makes the technology work.

In-person device setup
Multilingual support
Digital literacy coaching
Telehealth appointment prep
12-month follow-up cadence
Warm handoffs to clinical team
Community health worker delivering a CarePhone to a patient
Who qualifies

Designed for the Patients Most Likely to Fall Through the Cracks

1
Medicaid or dual-eligible beneficiaries
2
Patients in rural or frontier zip codes
3
Individuals with two or more chronic conditions
4
Patients with recent ED visits or hospitalizations
5
SDOH-screened patients flagged for connectivity barriers
6
Participants in HRSA or CMS value-based care programs

Ready to Bring CarePhones to Your Patient Population?

We work with hospital systems, FQHCs, rural health networks, and government health programs. Tell us about your organization and we'll design a program that fits.